Situation A: Is Faster Service Worth More?
Your computer is not working properly. You have tried to understand the problem and find a solution that you can implement yourself. Yet, after trying, you are no closer to a solution, you find the situation aggravating, and you decide that there’s no point in continuing to attempt fixing [...]
By Alan Weiss
Copyright 2009. All rights reserved.
Source: http://www.contrarianconsulting.com/101-questions-for-any-sales-situation/
Reprinted with permission
I. Qualifying the Prospect
This is the process of determining whether the inquiry is appropriate for your business in terms of size, relevance, seriousness, and related factors. In other words, you don’t want to pursue a lead which can’t result in legitimate—and worthwhile—business.
Questions:
1. Why do you think [...]